Our Approach To Privacy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password (applies to registered account holders only); general device type (mobile, tablet, or desktop) and, if relevant - purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile (applies to registered account holders and content contributors only)

How do we collect information?

When you submit an information request, sign up for a newsletter or conduct a financial transaction on our website, as part of the process, we collect the minimum necessary amount of personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Business Services
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?

Our company's website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email or telephone number provided.

How do you use cookies and other tracking tools?

Strictly Necessary Tools: These are necessary for the website to function and cannot be switched off. Without these, the website or service you are requesting would be impossible to provide essential functionalities (like checkout) or display appropriate content based on the type of device you are using.

Performance and Analytics Tools: These tools collect aggregated, anonymous, statistical-type information to enable On The Roll Catering technical staff to measure, optimize and improve the content, quality and performance of the website.

We use our own and/or third-party Automatic Data Collection Tools to see how you use our website and services in order to enhance their performance and develop them according to the preferences of our customers and visitors. For example, Automatic Data Collection Tools may be used to: test different designs and to ensure that we maintain a consistent look and feel across our pages; track and provide trend analysis on how our users interact with our websites and communications; track errors and measure the effectiveness of our promotional campaigns. We use third party tools to track website usage and activity, for example Google Analytics.

The data collected will generally be aggregated to provide trends and usage patterns for business analysis, site improvement and performance metrics. The type of information we collect includes how many visitors visit our websites, how many customers log in, when they visited, for how long and which areas of our websites and services but is generally not used to identify you individually.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@ontherollcatering.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

f you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@ontherollcatering.com